Sales Policy for Smoothhato

Effective Date: January 3, 2025

At Smoothhato, we are committed to providing a seamless shopping experience with transparent and customer-friendly sales policies. Below are the terms and conditions governing purchases made through Smoothhato.

Product Availability

  • All products are subject to availability. While we strive to keep our inventory updated, certain items may occasionally go out of stock.
  • In the event a product is unavailable, we will notify you promptly and provide options, including backorders, substitutions, or refunds.

Pricing and Payment

  • Prices displayed on our website are in USD and include applicable taxes unless stated otherwise.
  • We accept major credit cards, debit cards, and secure online payment methods. All payments are processed through a trusted payment gateway to ensure your security.
  • Promotional pricing and discounts are valid only during the specified period and cannot be applied retroactively.

Order Processing

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • You will receive an email confirmation with your order details and tracking information once your item has shipped.

Shipping Policy

  • Smoothhato offers reliable shipping options to ensure your order arrives safely and on time.
  • Shipping times vary depending on your location and selected shipping method. Estimated delivery timelines are provided at checkout.
  • Customers are responsible for ensuring the accuracy of shipping addresses. We are not liable for delays or losses due to incorrect or incomplete information.

Cancellations and Modifications

  • Orders can be canceled or modified within 12 hours of placement by contacting our customer service team at info@smoothhato.net or (269) 674-4677.
  • Once an order has been shipped, cancellations or modifications are no longer possible. In such cases, please refer to our Refund and Returns Policy.

Warranty and Support

  • Many of our products include a manufacturer’s warranty, which varies by item. Warranty details are provided on the product page or packaging.
  • For assistance with warranty claims or product support, please contact us.

Customer Support

Our dedicated customer service team is available to assist you with any questions or concerns. Reach out to us at:

Policy Updates

Smoothhato reserves the right to update this Sales Policy as needed. Any changes will be posted on our website with the updated effective date.

Thank you for choosing Smoothhato for your premium computer accessory needs. Your satisfaction is our priority!